Refund policy

 

Thank you for shopping at EaseStew. We are committed to providing high-quality kitchen appliances to enhance your cooking experience.

Return Policy We accept returns within 30 days of your purchase date. To be eligible for a return, your item must be in its original packaging, unused, and in the same condition as you received it. Please ensure you have your proof of purchase or receipt handy.

Refund Process Once we receive and inspect your returned item, we will notify you immediately. After the inspection is approved, we will initiate the refund process. The refund will be credited back to your original method of payment. Depending on your card issuer's policies, you will typically receive the credit within 5-10 business days.

Non-Returnable Items Returns or refunds are not available in the following circumstances:

• Damage caused by improper use or handling.

• Return requests made beyond the 30-day window.

• Missing product labels, manuals, or original packaging.

Return Shipping Customers are responsible for paying their own shipping costs for returning items. We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Contact Us If you have any questions regarding your return or refund, please do not hesitate to contact our customer support team:

• Customer Service Email: fhjrbrbr@gmail.com